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SALT – Compliance Track Chair

President of PCES to be SALT – Compliance Track Chair – Society for Applied Learning Technology

January 18, 2010

SALT – Society for Applied Learning Technology,
Orlando Florida, March 3-5, 2009
Compliance Track Chair: Dr. Peter J. Rizza, Jr.
10:30-11:10 Integrated Process Compliance – You can’t outsource that!
Peter Rizza, President, Princeton Center for Education Services, Inc.

One of the most difficult tasks organizations face is providing the appropriate level of training and support within their industry in a timely manner.

This is particularly difficult in the regulated industries like, Pharmaceuticals, High-Tech Manufacturing, Government Agencies, and Financial Institutions, just to name a few.

One reason this can be so difficult is that the core content must be well-defined, approved by a regulating agency (FDA, OSHA, etc.), is extremely complex and is often subject to change on a regular basis.

Turning the approved Standard Operating Procedures (SOP), Current Good Manufacturing Practices (cGMP), and Operating Instructions (OI) into a training and reference support system can be overwhelming to many trainers.

Furthermore, the pressure on the trainer to accomplish this task can be significant because of the amount of time required to accomplish the content transformation.

One way to accelerate the transformation of these approved SOPs, cGMPs, and OIs, into the desired training and support materials that are required to implement the new processes is to use Knowledge Classes to capture the core content (both information and architecture) into an accessible and retrievable knowledgebase.

Once the core content is turned into knowledge assets, it can be enhanced, modified, and transformed into a number of training and support materials.

This presentation will include an example from the Pharmaceutical Industry and show the return on investment made.


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